Customer Care

We help you interact with customers across the entire e-commerce lifecycle using the communication methods that work best for them.

Your customers want information: about your products, about their orders and so much more.

Our agents are trained on your products, brand, culture and processes. We provide multiple touchpoints for your customers to initiate contact: telephone, email, chat and more.

RAZOR 360's customer care services work as an extension of your brand to ensure your customers can reach out, day or night, and get the information they need.